"…Formality is like a virus that infects the productive tissue of an organization. The symptoms are stiffness, stuffiness, and inflexibility – its origin never with those who do but with those that don’t. […] Formality is more than a dress code, of course. It infects how people talk, write, and interact. It eats through all the edges and the individuality, leaving only the square behind. In other words, it’s all about posture, not productivity…"
David Heinemeier Hansson. Creador de Ruby on Rails, partner en 37Signals y piloto.